Frequently Asked Questions

The timer is not working properly; what should I do?: If you notice that the timer stops during the course, click anywhere on the course page to restart the timer. For optimum performance close any other programs or applications.
Do I need to log out when exiting the course?: Yes, the log-out feature is recommended when you are ready to leave the course. This prevents unauthorized use by another party.
What should I do if I encounter a problem with website functionality while taking the course?: Exit the program, close all programs on your computer, and restart your computer. Try to access the course again. If this doesn’t solve the problem, email us at info@usnotaries.com or call our customer service experts at 1-800-721-2663 between 9:00 a.m. and 5:00 p.m. Central Standard Time.
Once I complete the course and print my Certificate of Completion, can I continue to access the course?: No. Once you have printed your Certificate of Completion, you will be considered a course graduate. Thus, you will no longer need to access the course.
What browser should I use?: Our course is compatible with all web browsers. If you encounter an issue using your favorite browser, please call us or email us.